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Job Vacancy – Member Service Representative

By Latest News

Limerick and District Credit Union is a community-based credit union with our member’s needs foremost in our decision making.
Our aim is to deliver a friendly, efficient quality service as well as products to our valued members as a not-for-profit organisation.

Limerick and District Credit Union is currently recruiting for the role of Member Service Representative.
This is an exciting opportunity to play a pivotal role as a member of our growing team. We have a full-time permanent position available.
Previous experience as a teller or in cash management is an advantage. This role is based in one of our four Limerick branches with some limited travel required between branches.

The MSR position is responsible for carrying out a range of operational and administrative activities that contribute to the effective running of the day to day operations of the credit union.
The key purpose of this role is to support our very valued members with all financial transactions by providing a superior level of assistance and service in a timely and efficient manner.

The successful candidates will deliver a best in class standard of customer service in a frontline and back office remit, inclusive of processing day to day financial transactions,
dealing with queries, handling loans and insurance, administration and offering information and support to existing and new members.

As our tellers are the main point of contact for all existing and potentially new members, the successful person will have an excellent customer care ethos.

Reward / Package include:

  • Excellent Salary
  • Pension Scheme
  • Education Support

Skills and competency requirements:

  • Member focused and aligned with the ethos and values of the credit union.
  • Previous teller experience is an advantage.
  • Strong organisational and problem solving skills with the ability to multitask effectively.
  • Friendly and approachable, believing in teamwork and collaboration.
  • Flexibility and adaptability to learn and work on different tasks under different situations.
  • Excellent communication skills as well as strong IT skills.
  • Experience handling cash in a business or retail environment is an advantage.
  • Experience working in a credit union, financial or office administration environment an advantage.
  • APA/QFA qualified is an advantage. Must be willing to work towards the APA qualification.

Please send your CV and cover letter to cobrien@metamo.ie

Closing date for receipt of applications is Friday 13th of March 2026

Shortlisting may apply and an assessment will be completed based on the information provided in the application.

Limerick Credit Union is regulated by the Central Bank of Ireland.

Limerick and District Credit Union is proud to support an inclusive and diverse workforce.

Credit Union Schools Quiz 2026

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Limerick & District Credit Union is delighted to announce the return of the Schools Quiz 2026 in February, as part of the nationwide Credit Union quiz series that brings fun, learning, and friendly competition to primary schools across the country.

Team Categories

Each school is invited to enter a maximum of two teams (one from each category):

  • Team A – Under 11
    Pupils aged 10 or younger on 31st December 2025
  • Team B – Under 13
    Pupils aged 12 or younger on 31st December 2025

The Schools Quiz is a fantastic opportunity for students to work together, build confidence, and put their general knowledge to the test in a fun and supportive environment.

How to Enter

Entry Form: Download Schools Quiz Entry Form

Closing Date: February 9th 2026

We look forward to welcoming participating schools to what promises to be a great evening of excitement, teamwork, and discovery!

Christmas Opening Hours 2025

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Please find below our opening hours across all branches during the Christmas and New Year period to help you plan your visit.

Date Caherdavin William St. St. Patrick’s Rd. Dooradoyle
Mon 22nd December 9:30am – 5pm 9:30am – 5pm CLOSED 9:30am – 5pm**
Tue 23rd December 9:30am – 5pm 9:30am – 5:15pm 9:30am – 5pm* 9:30am – 5pm**
Wed 24th – Mon 29th December (inclusive) CLOSED CLOSED CLOSED CLOSED
Tue 30th December 9:30am – 5pm 9:30am – 5:15pm 9:30am – 5pm* 9:30am – 5pm**
Wed 31st December 11am – 5pm 11am – 5:15pm 11am – 5pm* 11am – 5pm**
Thu 1st January CLOSED CLOSED CLOSED CLOSED

Ireland Sustainability Reputation Index 2025

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We are delighted to share the news that credit unions have ranked in first place in the Ireland Sustainability Reputation Index 2025.

Now in its fourteenth year, the Index, carried out by The Reputations Agency , tracks the perceptions of 5,500 members of the informed public on the sustainability measures undertaken by 100 prominent organisations in Ireland.

Credit unions secured the top overall score of 78.0, placing first in seven of the 16 key sustainability factors, include Excellent ratings for:

❤️ Supporting good causes
Fair in the way it does business
️ Improving the lives of people and their communities
✨ Positively influencing society

Fraud Alert: Beware of Fake Credit Union Texts

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Fraudulent SMS Alert

Dear Members,

We’ve been made aware of a fraudulent SMS currently circulating nationwide. The message appears to come from “51472” and reads:

CREDIT UNION: A new Payee (JAMIE SMITH) has been added to your account. Contact us immediately on 01 513 4884 if this wasn’t you.

When the recipient calls the number provided (01 513 4884), the call is answered with “Welcome to Credit Union Services.” The caller is then persuaded to provide their account credentials and personal details to the fraudster.

⚠️ This is a scam. If you call the number, you’ll reach fraudsters pretending to be Credit Union staff who will try to get your personal and account details.

Please remember:

  • Your Credit Union will never ask for account details, passwords, or PINs by phone or text.
  • Do not click on links or call numbers in suspicious messages.

If you’ve responded or shared any information, contact your Credit Union immediately using our official contact details, and report it to your bank and An Garda Síochána.

Stay alert and keep your information safe!

Credit Union Art Competition 2025

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It’s that time of year again when we’re encouraging all budding artists to take part in the Credit Union Art competition, that takes place across Ireland.
Limerick & District Credit Union is delighted to launch the 2025 Credit Union Art Competition and is calling on local artists of all ages to take part in one of Ireland’s longest running and most inclusive art initiatives. The competition invites people from all walks of life to express themselves through creativity, with this year’s theme asking them to reflect on “The Future is…”

This year’s theme encourages artists to look ahead with imagination, hope and curiosity. Participants might explore personal dreams and milestones, a better world for the next generation, or how change and progress might shape our lives and communities. Whether bold and futuristic or thoughtful and personal, the theme offers endless possibilities for creative interpretation.

Now in its 42nd year, the Credit Union Art Competition continues to support and promote creativity at every stage of life. From early learners to lifelong artists, the competition celebrates the power of art to connect, inspire and bring communities together.
Limerick & District Credit Union believes in supporting not only financial wellbeing, but also personal growth and connection through community involvement. The art competition is part of that wider mission, encouraging children and adults alike to think, create and share their ideas with others.

The competition is open to entrants across two categories:

  • General Category
  • Additional Needs Category

Each category is broken down into five age groups (based on age as of 31 December 2025):

  • 7 years and under
  • 8 – 10 years inclusive
  • 11 – 13 years inclusive
  • 14 – 17 years inclusive
  • 18 years and over (Adult)

Entries will be judged on originality, creativity and how well the theme is explored.

All artwork must be hand-drawn or painted. Digital artwork will not be accepted. Local winners will go forward to regional and national stages of the competition.
Teachers, parents, community groups and local artists are all encouraged to get involved and help spread the word. Entry forms and competition details are available to download below or by contacting us directly via phone or email.

The closing date for completed entries is Saturday October 25th 2025.

Download Art Competition Entry Form

Back to School Survey Results

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The Irish League of Credit Unions has released its annual Back to School survey results for 2025, highlighting the rising financial pressures facing families across the Republic of Ireland.

Key findings from this year’s report include:

  • 1 in 3 parents (33%) are now going into debt to cover back-to-school costs
  • The average debt per parent has risen to €376, compared to €368 last year.
  • 35% of parents say they’ve had to deny their child at least one essential school item due to costs.
  • The total cost of sending a child back to school now stands at €1,450 for primary school and €1,560 for secondary school

Commenting on the 2025 findings, David Malone, CEO, Irish League of Credit Unions said: “This year’s back to school survey findings are reflective of the broader pressures being felt across society associated with the increasing cost of living.

“While the fact that 1 in 3 are taking on debt is significant, the research also shows that more and more households are sacrificing to pay for back to school, particularly when compared to recent years”.

Read further information on this year’s report at the following link: https://www.creditunion.ie/news/latest-news/ilcu-back-to-school-research-shows-that-1-in-3-are/

#BackToSchool #CostofLiving #ForYou #CreditUnions #Ireland #EducationCosts

Updated Section 76 Framework Contract for SEPA Instant

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Dear Members, as the full roll-out of SEPA Instant approaches in October 2025, we have updated our PSD2 Section 76 Framework Contract which sets out how we provide SEPA (EFT) services to our membership.

The new contract will be displayed in all our offices and is available in hard copy on request.

Download: The European Union (Payment Services) Regulations 2018 (the “Regulations) Regulation 76 Information

Three in a Row: Credit Unions Top Ireland Reputation Index 2025

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Credit unions have been named Ireland’s most reputable organisation for the third consecutive year, topping the 2025 Ireland Reputation Index. Based on the views of over 5,000 people, the study ranks 100 of Ireland’s most prominent organisations on trust, respect,
admiration, and esteem.

With a score of 82.4, credit unions were one of just two organisations to achieve an ‘Excellent’ rating. They ranked first in three key reputation drivers—Citizenship, Conduct, and Workplace—and led when the public were asked who they would trust in a crisis,
welcome into their community, and recommend to others.

An Post and Boots Ireland followed in second and third place, scoring 80.8 and 79.5, respectively.

David Malone, CEO of the Irish League of Credit Unions, said:

“Being voted as Ireland’s most reputable organisation for the third consecutive year is a true honour and a testament to the enduring trust and respect that members place in credit unions. This recognition highlights the critical role credit unions play in
supporting communities nationwide. As we continue to grow and evolve, our focus remains firmly on fostering trust, building meaningful connections and delivering value to those who rely on us every day.”

Recognised as the most genuine, fair, and community-focused organisation, credit unions continue to play a vital role in local life.

Limerick & District Credit Union