Privacy Statement

This statement relates to our privacy practices in connection with www.mylimerickcu.ie. We are not responsible for the content or privacy practices of other websites. Any external links to other websites are clearly identified as such. Any exchange of information with third party websites is not covered by this Privacy Statement and users are encouraged to review the privacy statement of any third party before submitting personal information.

Limerick & District Credit Union fully respects your privacy and will not collect any personal information about you without your consent. Any information you volunteer, for example by email or through online feedback forms, will not be made available to third parties, and is used by Limerick & District Credit Union only in line with the purpose for which you provided it. Personal data may be anonymised and used for statistical purposes. In certain circumstances we may be obliged to disclose personal information relating to you to third parties in order to comply with requirements of law.

Information That We Collect From You

Information that you provide to us directly might include personal information such as your name, email address, postal address, telephone number and other personal details.

We may also collect non personal information that may identify you such as location, IP address, browser type, operating system and other details about the device you are using.

How We Use Your Personal Data

We use your personal data to provide our services to you.  Where you have consented we may also use your information to send you promotional offers and marketing.  You are free to withdraw this consent at any time.

We respect your privacy at all times. Your information will never be disclosed or shared with others without your consent, unless required to do so by law.

Your Rights

Under GDPR you have the right to access personal information that Limerick & District Credit Union processes about you.

You can request from us information about –

  • The personal data we hold about you
  • The categories of personal data concerned
  • The purposes of the processing
  • Details to whom your personal data has/will be disclosed
  • How long we retain your personal data
  • If we did not collect the data directly from you, information about the source

You may also request from us the following-

  • That we update any incomplete or inaccurate data about you
  • Request that we delete your personal data in accordance with GDPR

You may request we action your rights by contacting the Data Protection Officer for Limerick & District Credit Union Ltd on 061-455831 or by email at dpo@lcu.ie or at our address at Credit Union House, Redgate, Caherdavin, Limerick V94 D362.

To ensure your data is protected, if we receive a request from you to exercise your rights, we will ask you to verify your identity before acting on the request.

Sharing or Disclosing Your Personal Data

Whilst we will never disclose or share your data with others without your consent, unless complied to by law, we use third party processors to provide our services; these companies will process or store your information on our behalf.

We use the following third parties:

We ensure all processors acting on our behalf act in accordance with this privacy notice.

Data Changes & Data Retention

If at any time you decide that you no longer wish us to hold the personal information provided, or in the case that the information changes or becomes inaccurate, you should notify us by phone, email or post using the contact details below and we will remove or rectify the information as soon as practicable and in any event within 30 days of a written request being received.

We only retain personal information for as long as is necessary.  For further details on our specific data retention periods please contact us.

Where you have consented to us to use your details for direct marketing, we will keep this data until you notify us or otherwise withdraw your consent.

Security & Safeguarding Measures

All personal data collected is transferred and stored securely, using industry standard encryption protocols, and approved transfer mechanisms.  Please note however, that we cannot guarantee that the measures we maintain will guarantee the security of the information.

Our team is trained on the importance of Privacy and Data Protection and will adhere to our internal policies.

International Transfers

Limerick & District Credit Union aims to ensure your data is stored within the EU, however this may not be possible at all times due to the international third parties that we use.

Where these transfers take place, we will ensure the same high standard of protection for your personal data at all times.

Cookies

A ‘cookie’ is a small text file sent from a website and stored on the user’s computer by the user’s web browser. Upon visiting a site that uses cookies, a cookie is downloaded onto your computer or mobile device.  The next time you visit that site, your device will remember useful information such as preferences, visited pages or logging in options.

Cookies are widely used to add functionality to websites, or to ensure they work more efficiently. Our site relies on cookies to optimise the user experience and ensure the sites services function properly.

We use Google Analytics to provide us statistics on website usage.  The only personal data divulged to Google is your IP address.  You can opt out of Google Analytics following the advice here – https://tools.google.com/dlpage/gaoptout

We may use third party marketing cookies, these include:

Facebook – You can learn more about Facebook cookies and how you can control them at https://www.facebook.com/policies/cookies/

Google/Youtube – You can learn more about Google cookies and how you can control them at https://policies.google.com/technologies/cookies

LinkedIn – You can learn more about LinkedIn cookies and how you can control them at https://www.linkedin.com/legal/cookie-policy

Pinterest – You can learn more about Google cookies and how you can control them at https://policy.pinterest.com/en/cookies

Most web browsers allow some control to restrict or block cookies through the browser settings, however if you disable cookies you may find this affects your ability to use certain parts of our website or services. For more information about cookies please visit https://www.aboutcookies.org.

Disclaimer

While every care has been taken in compiling the information contained on this website, we do not make any representations as to the completeness, accuracy or up-to-date nature of such information. We do not accept any liability for any loss or damage arising directly or indirectly from reliance on any of the contents on this website.

We do not guarantee or warrant that the use of this website, or any material downloaded from it or any website linked to will not cause damage to property including but not limited to loss of data or computer virus infection. In no event will we be liable for any direct, indirect or consequential loss arising from the access, use or performance of this website or any of its contents.

No document on this website is a legal interpretation and should not be seen as such. The information contained on this website is of a general nature and appropriate professional advice should be sought before acting or refraining to act in relation to a specific issue.

Viewing any of the pages on this website automatically binds you to these legal conditions.

Limerick & District Credit Union does not endorse the usage of any of the social networking websites mentioned on this website nor does it take any responsibility for the content contained on them.